Customer Success Agent
Hostinger Global is looking for Customer Success (CS) Team Agents: communicative, goal-oriented and highly enthusiastic individuals, who have excellent English skills and want to help other people!
We have developed a powerful technology to help our Customers learn, create and grow. And you can be a part of this Team too!
Who Is A Customer Success Agent?
- The first one to seek for our biggest company value - Customer Obsession. And the first one to get all the compliments for that!
- A friend and advisor of the Customer, who comes looking for an answer to his question.
When our Customer succeeds, we succeed together. We interact with our Clients via live chat platforms, where speed and responsiveness matters. You know that moment when you’re replying back to your crush? Here at Hostinger, every Client is just as important! :)
- Fluency in written English (C1 or higher);
- Interested in IT;
- You really enjoy communicating and helping people;
- You are friendly and motivated to conquer the internet!
How would your Success Day look like?
- Answering incoming chats (yes, sounds familiar, you’ve done that on Facebook before);
- Following up on Customer's questions, understanding and replying back with the best solution possible;
- Assisting Customers whenever they need help using web hosting services;
- Providing help beyond the limits of expectations, while making Clients go WOW with our service;
We always want THE BEST! The best results, the best talents, the best hiring experience. Do you feel like you’re the next A player in our #SuccessTeam? Apply today by sending your CV to emilija hostinger.com to start YOUR #SuccessCareer.
- SUPER CONVENIENT WORKING SCHEDULE! 4 days a week, rotating shifts 7:00 - 15:30, 15:00 - 23:00, 23:00 - 7:00;
- OPPORTUNITY TO EARN MORE - each month bonuses from additional upsells;
- A challenging opportunity in a fast-growing international company;
- Anything needed for your rapid career development, including the access to relevant training courses, books, team building activities and workshops;
- Modern office with roof garden for working and relaxing;
- Amazing team - both professionally and personally;
- Space for creativity and self-expression;
- Other motivational perks such as healthy snacks and fruits, coffee, team lunches, birthday prize lottery and much more!
Read more about our culture here.